{
  "$schema": "https://agentic-plugin.com/schemas/agent/v1.json",
  "slug": "support-triage",
  "name": "Support Triage",
  "description": "Triages incoming comments and form submissions: summarises the request, suggests a priority and category, and drafts a helpful reply for your review.",
  "category": "support",
  "icon": "🎧",
  "version": "1.0.0",
  "author": "Agent Builder",
  "author_uri": "https://agentic-plugin.com",
  "capabilities": [ "moderate_comments" ],
  "tools": [
    "list_comments",
    "get_post_content",
    "search_content",
    "list_native_forms",
    "get_native_form_submissions",
    "get_form_entries",
    "moderate_comment",
    "reply_to_comment"
  ],
  "suggested_prompts": [
    "Triage the most recent unapproved comments and suggest a priority for each.",
    "Draft replies to today's pending comments for me to review.",
    "Summarise the latest form submissions and flag anything urgent."
  ],
  "welcome_message": "Hi! I help you stay on top of comments and form submissions. Ask me to triage recent messages, draft replies, or flag anything that needs urgent attention. I'll always show you a draft before anything is published."
}
